The following has appeared on the Revenue website in relation to extended support hours for ROS.
ROS Technical Helpdesk
The ROS Technical Helpdesk provides support to customers experiencing difficulty accessing our ROS service.
MyEnquiries: If you have access to MyEnquiries please click Add a new Enquiry and select “Other than the above” and “Revenue Online Service (ROS) Technical Support” from the dropdown options available.
Email address:roshelp@revenue.ie
Telephone Number: 1890 20 11 06
International Callers: +353 17023021ROS Payment Support Unit
The ROS Payment Support Unit provides support in relation to payment queries for those using the ROS service.
MyEnquiries: If you have access to MyEnquiries please click Add a new Enquiry and select “Other than the above” and “Revenue Online Service (ROS) Payments” from the dropdown options available.
Email:rospayments@revenue.ie
Telephone Number: 1890 22 63 36
International Callers: +353 1 7023052Extended opening hours for both the ROS Technical Helpdesk and ROS Payment Support Unit for the peak Income Tax Pay and File period for 2015 are as follows:
From 1/10/2015 to 25/10/2015: 09.00 – 17.00 Monday to Friday
Day Date Opening Hours Monday 26/10/2015 Bank Holiday Tuesday 27/10/2015 09.00 – 17.00 Wednesday 28/10/2015 09.00 – 20.00 Thursday 29/10/2015 09.00 – 20.00 Friday 30/10/2015 09.00 – 20.00 Monday 02/11/2015 09.00 – 17.00 Tuesday 03/11/2015 09.00 – 20.00 Wednesday 04/11/2015 09.00 – 20.00 Thursday 05/11/2015 09.00 – 20.00 Friday 06/11/2015 09.00 – 17.00 Monday 09/11/2015 09.00 – 20.00 Tuesday 10/11/2015 09.00 – 20.00 Wednesday 11/11/2015 09.00 – 20.00 Thursday 12/11/2015 09.00 – 24.00
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All the best,
The Team at Jefferson
